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Welcome to LevelUP - Your First Visit Guide

Updated: Jul 30






Congratulations on taking the first step towards a smarter fitness journey at LevelUP! Our state-of-the-art, 24/7 smart gym is designed to cater to your unique fitness goals, providing you with an innovative and personalized workout experience. Since LevelUP operates as an unstaffed facility, here's a step-by-step guide to ensure your first visit is smooth, enjoyable, and sets the foundation for all your future workouts.



1. Sign Up Process

Getting started at LevelUP is as easy as it gets. Simply visit our website to choose your free trial or membership plan. From there, you'll be guided through the registration process, where you can select the option that best fits your fitness goals and lifestyle. After completing your registration, you'll receive a confirmation email with all the details you need to begin.



2. Download the KISI and Technogym Apps

Before your first visit, make sure to download two essential apps: KISI and Technogym.

  • KISI App: Since LevelUP is an unstaffed gym, access to the facility is granted through the KISI app. This app turns your smartphone into your key, allowing you to enter the gym at any time of day or night. Simply download the app, set up your account with the information provided in your welcome email, and you're all set to scan in and start your workouts.

  • Technogym App: To make the most out of your workout sessions, download the Technogym app when you first arrive in the gym. There is a banner right in the entryway with a QR code - scan that. This app is your gateway to personalized workouts, tracking your progress, and connecting with the LevelUP community. Once downloaded, create your profile and start exploring the wide range of exercises and personalized workout plans.


3. First Time in the Gym

When you arrive at LevelUP for the first time, open the KISI app and tap it on the little black box near the door to unlock the door. Once inside, take a moment to familiarize yourself with the layout of the gym and the various equipment at your disposal.


Explore the Machines: Our gym is equipped with the latest Technogym machines, which use AI to offer personalized workout experiences. Don't hesitate to explore each machine and the exercises available through the Technogym app. This app also allows you to set goals, track your performance, and receive recommendations tailored to your fitness level and objectives.


Stay Hydrated: Remember to bring a water bottle to stay hydrated throughout your workout. LevelUP provides water filling stations for your convenience.



4. Enjoy Your Workout

Now that you're all set up, it's time to begin your workout! With the Technogym app, you can start a personalized workout plan, track your activities, and monitor your progress over time. Whether you're lifting weights, running on the treadmill, or exploring the wide variety of machines available, you're in control of your fitness journey.



5. After Your Workout

Once you've completed your workout, make sure to log your session in the Technogym app to track your progress. Feel free to use our luxurious shower facilities if you need to freshen up before you head out.



Ready, Set, LevelUP!

Embarking on your fitness journey at LevelUP is an exciting venture into personalized, efficient, and enjoyable workouts. With state-of-the-art equipment, AI-driven personalization, and the flexibility of 24/7 access, achieving your fitness goals has never been easier or more accessible. Welcome to the future of fitness; welcome to LevelUP!


Remember, if you have any questions or need further assistance, our support team is just an email or phone call away. Here's to achieving your best health and fitness levels with LevelUP!



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